Ameyo is an Omnichannel Customer Engagement Suite that enables enterprises deliver omnichannel customer experience. Ameyo's contact center software also enables customers to go remote. With Ameyo Mobile Agent App the supervisors can easily monitor remote Agent KPIs in real-time and the Agents can manage inbound & outbound calls over PSTN or WebRTC, just from a Smartphone. Other Mobile App features - Predictive Dialers, CTI integration, Callbacks, Dispositions.
Available on Cloud & On-premise.
Ameyo is a call center solution designed specifically for small businesses. With Ameyo, you can easily set up your own phone system and handle calls using your existing PBX or VoIP provider. You can also use Ameyo as an extension of your current phone system, allowing you to route calls directly into your network without having to pay additional fees.
Best For: Companies looking to grow their customer service operations with call centers that can handle multiple channels simultaneously.
Ameyo Call Center Software offers Omnichannel Contact Center Capabilities. Check out the advanced features of contact center software and helpdesk software.