MiaRec is a leading provider of award-winning, enterprise-ready call recording and voice analytics solutions for contact centers and beyond.
MiaRec helps contact centers and businesses gain complete visibility and powerful insights into their customers with features include call recording, STT Transcription, Keyword Spotting, Agent Evaluation, Call Tagging, PCI Masking and more.
MiaRec provides interoperability with leading vendors such as Cisco, Avaya, Microsoft, and more.
Best For: Call center agents and VoIP service providers looking for a cost-effective call recording solution
MiaRec is an affordable and easy-to-use solution for recording of calls in IP-based contact centers. MiaRec is based on the innovative packet sniffing technology that allows it to be considerably less expensive than analog-based recording systems.