Patient Engagement Software

What Makes A Good Patient Engagement?

As healthcare providers continue to strive towards improving patient engagement through technology, it seems clear that there’s no shortage of products out there claiming to be “patient engagement software.” But which ones actually deliver?

In order to answer this question, we need to first define what patient engagement means. Simply put, patient engagement refers to any effort meant to increase patients’ ability to understand and actively participate in their own care. It includes everything from education to self-management to provider communication — and anything else that could improve the overall experience of being a patient.

Now that we know what we’re looking for, let’s talk about some of our criteria for selecting a patient engagement solution. We asked a panel of experts to weigh in on each one and give us their recommendations. Here’s what they had to say:

Usability: Can someone successfully navigate the product? Does it provide enough information to accomplish tasks? Is it intuitive?

Features: Do the features fit your needs? Are they useful?

Flexibility: Can you customize the system to meet your needs?

Patient Experience: Will the product improve the patient experience?

Cost: Is it affordable?

So, how did the experts score each vendor on these criteria? Check out the infographic below for their rankings and insights.

What Is Patient Engagement Software Patient engagement software helps healthcare organisations engage patients in the care process. These tools include patient portals, electronic health records, mobile apps and other methods of communication.