Self-Service Password Reset (SSPR) Software

What Makes A Good Self-Service Password Reset (SSPR)?

Self-service password reset (SSPR) software is one of the easiest ways to provide customers with access to their login credentials. It helps business owners reduce the potential risk of data loss by allowing users to change their passwords themselves.

Security: The security of a SSPR system needs to be rock solid. Users must feel confident that their information will remain secure and private. Security measures such as two factor authentication, encryption, and strong user permissions are essential.

Immediate availability: With today’s busy lifestyles, getting immediate access to your company’s account details is key. SSPR systems should allow accounts to be changed within seconds, rather than hours or days.

User experience: When choosing a SSPR software, you’ll need to consider its ease of use. No matter how powerful the technology behind it, poor UX can easily turn users away before they ever reach the login screen.

Integration with CRM: As part of your customer relationship management solution, integration with your CRM ensures that any changes made to your self-service password resets are automatically reflected across your entire customer database.

What Is Self-Service Password Reset (SSPR) Software Self-service password reset (SSPR) software enables you to change the passwords of your users' accounts on your own server.