What Makes A Good Taxi Dispatch?
Every business needs a reliable taxi dispatch software. It’s one of the most important aspects of running any kind of transportation service. Here’s why.
Timely dispatches: Customers expect their taxis to arrive exactly when they say they will. When you use a taxi dispatch software, this is much easier to manage. You don’t have to worry about drivers being late or having idle vehicles sitting around waiting for fares. With a taxi dispatch system, you simply enter pickup times into the system. And that’s pretty much it.
Accurate tracking: Another reason to invest in a taxi dispatch software is for accurate tracking of your fleet. This includes keeping track of driver hours and mileage. It also helps ensure that you are paying correct rates to your drivers.
Customer satisfaction: Let’s face it. We love our customers, no matter what we do. But, we hate losing money. That means finding ways to please our customers is essential. One of the easiest ways to please our customers (and ourselves) is by giving them a better experience.
Taxi dispatch systems let us provide better customer service because we know where all of our vehicles are at all times. Additionally, when we have a problem with a vehicle, we know exactly where it is and what it’s doing. This lets us solve issues faster and more effectively than if we had to call each individual driver to see where he or she was.
What Is Taxi Dispatch Software Taxi dispatch software helps taxi drivers find passengers and book taxis efficiently. It provides the driver with information on available fares, and lets them accept or reject passenger requests.