What Makes A Good Ticketing?
Ticketing systems play a crucial role within any business. When it comes to ticketing, there are two main categories: event management and customer relationship management (CRM).
Event Management: Event management platforms allow you to create events, manage tickets, assign seats, and provide detailed information for each attendee. It also includes options for managing sponsorships, registrations, payments, and post-event surveys. Some event management systems also integrate with third party services such as Facebook, Instagram, Twitter, Google Analytics, Salesforce, MailChimp, and more.
Customer Relationship Management: Customer relationship management platforms allow you to track interactions with customers and prospects. These solutions often include CRM functionality along with basic ticketing features. Other CRM solutions focus specifically on the ticketing needs of businesses.
If your business relies heavily on tickets, we recommend looking into both event management and CRM solutions. To find the right solution for your company, ask yourself the following questions:
What industry are you in? Do you sell tickets to events or products? Are you selling tickets to one-off events or recurring events?
How much data do you need? Do you need a database where users can register, purchase tickets, and view attendance records? Or does your platform require users to manually enter data using forms or spreadsheets?
Do you need to sync your data across multiple devices? Is your system mobile friendly? Can you easily export reports to other applications?
What integrations do you need? Can you integrate your ticketing software with other applications like email marketing, CRMs, social networks, payment processors, and accounting software?
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What Is Ticketing Software Ticketing software helps you organise events like concerts, conferences, workshops, and sporting matches. It lets people book tickets, view event schedules, and purchase items from the venue.